Privacy Policy

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Privacy Policy for The Specialist Car Buyer Ltd

Last updated: 12/10/2024

The Specialist Car Buyer Ltd ("we," "us," "our") operates with the utmost respect for your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you engage with our services or visit our website.

Our registered office is located at: Office 14, 58 Portland Street, Kilmarnock, KA1 1JG, United Kingdom.

By using our services or accessing our website, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following personal information when you interact with us:

Personal Identification Information: Name, address, phone number, email address, and other relevant contact details.

Vehicle Information: Make, model, registration details, mileage, and other pertinent vehicle details.

Payment Information: Bank details, payment methods, and transaction history.

Usage Data: When you visit our website, we may collect information on your browsing behaviour, IP address, browser type, and pages accessed.

2. How We Use Your Information

We use the information we collect to:

Facilitate the sale and purchase of vehicles.

Provide customer support and respond to inquiries.

Process payments and send transactional communications.

Improve our services, website performance, and user experience.

Comply with legal obligations, such as record-keeping and reporting.

We do not sell or rent your personal data to third parties.

3. Legal Basis for Processing Personal Data

We process personal data under the following legal grounds:

Contractual Necessity: To fulfil our contract with you, such as when you provide us with your vehicle details for valuation and sale purposes.

Legitimate Interests: For business purposes such as improving our services, handling customer requests, or protecting against fraud.

Consent: In cases where you explicitly agree to receive marketing communications or provide other data.

Legal Obligation: To comply with applicable legal requirements, such as record-keeping or responding to governmental inquiries.

4. Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by law. After this period, your data will be securely deleted.

5. Sharing of Personal Information

We may share your personal data with:

Service Providers: Third-party companies that provide services on our behalf, such as payment processors or IT support.

Legal Authorities: If required by law, we may disclose your data to government authorities, regulators, or law enforcement agencies.

Business Transfers: If our business is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

6. Security of Your Data

We are committed to protecting your personal data. We implement appropriate technical and organizational measures to prevent unauthorized access, disclosure, or loss of your data. However, no method of data transmission or storage is entirely secure, and we cannot guarantee its absolute security.

7. Your Data Protection Rights

You have the following rights concerning your personal data:

Access: Request a copy of the personal data we hold about you.

Rectification: Request correction of any inaccuracies in your personal data.

Erasure: Request the deletion of your personal data, where applicable.

Restriction: Request to limit the processing of your data under certain circumstances.

Portability: Request that your data be transferred to you or another organization.

Objection: Object to the processing of your personal data, particularly for marketing purposes.

If you wish to exercise any of these rights, please contact us using the details provided below.

8. Marketing Communications

With your consent, we may send you marketing communications about our services. You can opt out of these communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

9. Cookies

Our website uses cookies to enhance user experience and analyze website traffic. Cookies are small text files stored on your device that help us recognize you on future visits and tailor our content. You can manage your cookie preferences through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any updates will be posted on our website, and where necessary, we will notify you of significant changes.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our handling of your data, please contact us at:

The Specialist Car Buyer Ltd

Office 14, 58 Portland Street

Kilmarnock, KA1 1JG, United Kingdom

Email: enquire@thespecilaistcarbuyer.com

Phone: 020 8129 4691